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Title
Text copied to clipboard!Till Parker
Description
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We are looking for a dedicated and detail-oriented Till Parker to join our team. The ideal candidate will be responsible for managing and organizing parking facilities, ensuring the smooth operation of parking services, and providing excellent customer service to all patrons. This role requires a high level of responsibility, as you will be in charge of overseeing the daily operations of parking lots, garages, and other parking areas. You will be expected to monitor and maintain the cleanliness and safety of these areas, handle customer inquiries and complaints, and ensure that all parking equipment is functioning properly. Additionally, you will be responsible for managing parking staff, scheduling shifts, and ensuring that all employees are trained and knowledgeable about parking procedures and policies. The Till Parker will also be responsible for handling financial transactions, including collecting parking fees, issuing receipts, and balancing the till at the end of each shift. You will need to have strong organizational skills, as you will be required to keep accurate records of all transactions and maintain an inventory of parking supplies. This role also involves working closely with other departments, such as security and maintenance, to ensure that all parking areas are safe and well-maintained. The ideal candidate will have excellent communication skills, as you will be interacting with customers, staff, and other stakeholders on a daily basis. You should be able to handle stressful situations calmly and efficiently, and be able to think on your feet to resolve any issues that may arise. A background in customer service or a related field is preferred, but not required. We are looking for someone who is reliable, hardworking, and has a positive attitude. If you are looking for a challenging and rewarding role in a fast-paced environment, we encourage you to apply for the Till Parker position.
Responsibilities
Text copied to clipboard!- Manage and organize parking facilities.
- Ensure smooth operation of parking services.
- Provide excellent customer service to patrons.
- Monitor and maintain cleanliness and safety of parking areas.
- Handle customer inquiries and complaints.
- Ensure all parking equipment is functioning properly.
- Manage parking staff and schedule shifts.
- Train employees on parking procedures and policies.
- Handle financial transactions, including collecting fees and issuing receipts.
- Balance the till at the end of each shift.
- Keep accurate records of all transactions.
- Maintain an inventory of parking supplies.
- Work closely with security and maintenance departments.
- Ensure parking areas are safe and well-maintained.
- Communicate effectively with customers, staff, and stakeholders.
- Handle stressful situations calmly and efficiently.
- Resolve issues that may arise quickly and effectively.
- Ensure compliance with all parking regulations and policies.
- Assist in the development and implementation of parking strategies.
- Provide regular reports on parking operations and performance.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Previous experience in customer service or a related field.
- Strong organizational skills.
- Excellent communication skills.
- Ability to handle financial transactions accurately.
- Ability to work in a fast-paced environment.
- Strong problem-solving skills.
- Ability to manage and train staff.
- Ability to handle stressful situations calmly.
- Reliable and hardworking.
- Positive attitude.
- Ability to work flexible hours, including weekends and holidays.
- Basic computer skills.
- Knowledge of parking equipment and systems.
- Ability to maintain accurate records.
- Ability to work independently and as part of a team.
- Attention to detail.
- Ability to lift and carry up to 50 pounds.
- Valid driver's license.
- Background check required.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience in customer service?
- How do you handle stressful situations?
- Can you provide an example of a time when you resolved a customer complaint?
- How do you ensure accuracy when handling financial transactions?
- What strategies do you use to manage and organize parking facilities?
- How do you train and manage staff?
- Can you describe a time when you had to work closely with another department?
- How do you ensure the cleanliness and safety of parking areas?
- What steps do you take to maintain accurate records?
- How do you handle equipment malfunctions or other issues that may arise?
